Terms of service

Terms of Service

Welcome to Musk Al Hamd. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. Products

Musk Al Hamd makes reasonable efforts to ensure that product names, descriptions, images, prices, and other information displayed on our website are accurate and up to date.

Product colors, packaging, and appearance may vary slightly due to photography, lighting, screen settings, or packaging updates.

2. Orders

All orders are subject to product availability and order confirmation.

Musk Al Hamd reserves the right to cancel or refuse an order in circumstances including incorrect pricing, product unavailability, incorrect customer information, suspected fraudulent activity, or other legitimate reasons.

3. Pricing

All prices displayed on the website are subject to change without prior notice.

The applicable price at the time the order is placed will generally apply, unless there is an obvious pricing or technical error.

4. Payment

Musk Al Hamd offers the payment methods displayed at checkout, including Cash on Delivery (COD) where available.

For COD orders, the customer must pay the complete order amount in cash to the courier or delivery person at the time of delivery.

5. Shipping and Delivery

Delivery times and shipping charges may vary depending on the customer's location and courier service.

Orders are generally processed within 1–2 business days. Estimated delivery times may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Due to the nature of fragrance products, opened or used perfumes may not be eligible for return unless the product is damaged, defective, or incorrect.

7. Product Use

Customers should use perfumes and fragrance products according to the product instructions and should avoid contact with the eyes or use on irritated or damaged skin.

Customers are responsible for reviewing product information and ingredients where applicable and considering any known allergies or sensitivities before use.

8. Website Use

You agree to use the Musk Al Hamd website only for lawful purposes.

You must not misuse the website, attempt unauthorized access, interfere with its operation, introduce malicious software, or use the website for fraudulent or unlawful activities.

9. Intellectual Property

All website content, including logos, brand names, product images, graphics, text, and other materials belonging to Musk Al Hamd may not be copied, reproduced, modified, or distributed without prior permission.

10. Changes to These Terms

Musk Al Hamd may update these Terms of Service from time to time. Any updated terms will be posted on this website.

11. Contact

If you have any questions regarding these Terms of Service, your order, or our products, please contact Musk Al Hamd through the contact information provided on our website.

By using this website and placing an order, you acknowledge that you have read and agreed to these Terms of Service.